Cookie Policy
Manage Cookie Preferences
What is a Cookie?
A cookie is a small text file stored on your browser or device to help us recognize your preferences, enable essential functions, and gather insights on how users interact with our site. Cookies do not contain malicious code and cannot run programs or install viruses.
You can read more about cookies from this resource (external link).
Types of Cookies Used by Viggotech
Cookies can be session-based (expire when you close your browser) or persistent (remain until they expire or are deleted). We use first-party cookies (set by viggotech.io) to provide core functionality and a secure, personalized experience.
We categorize cookies into:
- Strictly Necessary
- Functional / Preference
- Analytics
Below are examples of cookies currently used on our site. We scan and update this list regularly for accuracy.
Strictly Necessary Cookies
These cookies are essential to the core operation of our websites and platforms. Disabling them may impact site functionality.
| Cookie Name | Purpose | Validity |
|---|---|---|
| viggo_sid | Load balancing and session continuity | Session |
| viggo_csr | CSRF protection | Session |
| viggo_auth | User authentication session | Session |
| viggo_pref_dc | Track selected data center region | Session |
| viggo_zip | Store user's IP-based country for localization | 1 day |
| viggo_ui_mode | Choose interface version (legacy or modern UI) | Session |
| viggo_tfa | Two-factor authentication session | 1 month |
| viggo_remember | 'Remember me' login preference | 1 month |
| viggo_iframe | Controls iframe rendering for UI optimization | 1 day |
| viggo_referral | Partner referral identification | 90 days |
| viggo_acc_ver | Force new account UI experience | 1 year |
| viggo_cookie_optout | LocalStorage object to store your cookie choice | Persistent |
Third-Party Cookies
Sometimes we embed third-party content (e.g., videos, forms, widgets). These third-party services may set their own cookies, beyond our direct control. Whenever possible, we configure these embeds with the most privacy-focused settings (e.g., limited tracking, privacy-enhanced mode).
| Cookie Name | Purpose | Validity | Third Party |
|---|---|---|---|
| PREF | Stores YouTube playback preferences | 8 months | YouTube |
| YSC | Tracks video views | Session | YouTube |
| VISITOR_INFO1_LIVE | Measures bandwidth for player UI | 8 months | YouTube |
| __cf_bm | Distinguish bots from humans | 1 day | Vimeo |
| vuid | Usage analytics | 2 years | Vimeo |
| player | Save video playback preferences | 1 year | Vimeo |
| sc_anonymous_id | Track SoundCloud usage anonymously | 10 years | SoundCloud |
Managing Your Cookie Preferences
Cookie Settings
You can update your cookie preferences at any time by clicking Manage Cookie Preference in the footer or via the Cookie icon at the lower-left corner of any Viggotech page (visible in regions including the EU, UK, Brazil, Japan, and California).
Browser Controls
All major browsers let you manage cookie behavior. Keep in mind, disabling cookies may impair functionality and personalization. Below are links to cookie management for popular browsers:
Product-Specific Cookie Usage
Some of our individual products may use additional cookies for session control or analytics within the product interface. For detailed information, please refer to the privacy or cookie policies of specific products.
Products covered: viggoVet, viggoVetAI, viggotech sites, viggoMail, viggoBackstage, viggoDesk, viggoCRM, and others in the Viggotech ecosystem.
Disclaimer
We may occasionally update this Cookie Policy to reflect changes in our practices or regulatory requirements. Please revisit this page regularly to stay informed.
For questions about cookie usage, contact: support@viggotech.io